If you want to handle more inquiries, generate more direct bookings, and reduce manual work, Asksuite is an AI-powered omnichannel customer service platform designed specifically for the hospitality industry. It centralizes all traveler messages (via WhatsApp, Instagram, email, website, and more) in a unified inbox so your team has control over every conversation and never misses an opportunity.
Your AI booking assistant responds 24/7, understands context, generates real-time quotes by connecting with booking engines, and qualifies leads so your team can focus on closing sales. Asksuite has been recognized for several years as the best AI booking assistant for hotels thanks to its high level of automation and direct impact on revenue.
Furthermore, its new AI, “Sophia,” takes the experience to the next level: combining an advanced booking assistant, a co-pilot for your human team, and an intelligent data center, resulting in more accurate responses, automated processes, and more efficient operations across all customer service channels.
- 24/7 AI-powered booking assistant: Handles inquiries, understands context, generates real-time quotes, and responds across multiple channels without human intervention.
- Unified omnichannel platform: Centralizes WhatsApp, Instagram, email, calls, and web chat in a single inbox to manage everything from one place.
- Intelligent automation with bots and co-pilot: Sophia automates repetitive tasks, completes quotes, transcribes audio, and supports the team in key processes to boost productivity.
- AI Data Hub: Unifies FAQs, PDFs, URLs, and PMS data to train AI and deliver increasingly accurate and strategic responses.
- Lead generation and price comparison: Capture direct bookings by displaying availability, rates, and options across multiple channels without intermediaries.
