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HiperPBX is a cloud-based telephony solution designed for companies looking to improve their customer communication in an agile, scalable, and technically hassle-free way. With this platform, you can centralize incoming and outgoing calls, manage remote teams, and offer a professional experience without the need for physical infrastructure.
You can create a fully customizable virtual contact center: record calls, manage service queues, integrate with CRMs, and monitor performance in real time, among other things. All from an intuitive web interface accessible from any device.

Ideal for sales, support, or customer service teams, HiperPBX helps you optimize resources, maintain conversation traceability, and scale your operations without relying on complex technical installations.

• Multichannel Communication: Manage calls, messages, and emails on a single integrated platform, simplifying interaction with your customers.
• Intelligent Routing and Call Recording: Optimize call distribution through skill- and priority-based routing, ensuring each customer is served by the most appropriate agent.
• Advanced Analytics: Gain valuable insights into contact center performance with real-time analysis, facilitating informed decision-making.
• Instant Messaging: Promote real-time communication between teams with instant messaging and view user availability with the presence feature.